Liberty Mutual
 
 
no of insurance (48)
  Over all Liberty Mutual Rating
 
Coverage 55.8%
Cost 60%
Customer Service 51.3%
Claims 47.9%
   

Liberty-Mutual

All about Liberty Mutual

This is an American insurance company which has been founded in 1912, in Boston. Liberty has 900 world wide offices at present, with 39,000 employees. It is the one which got 102 number on Fortune 500 of 2006 on the largest American operations and in 39th position on Equal Opportunity Magazines annual top 50 employers list.

This provides business units such as
1)Personal Market: Provides coverage for private automobiles, Home Automobiles, Home Owners and valuable possessions through its own sales force in USA about 370 offices and two direct response centers.
2)Commercial Markets: Which provides through five business units like risk and disability management and risk transfer services.
3)Agency Markets: It markets and distribute their products and services primarily through agents and brokers. Consists mainly of property and casuality, and speciality insurance carriers.
4)International Operations: It also carries international operations around 11 countries for personal and commerical insurances. The countries it carries are Argentina, Brazil, Chile, China, Chile, Colombia, Hong Kong, Portugal, Singapore, Spain, Thailand and Venezuela.

The resources says that Liberty Mutual has approximately $21.2 billion in annual consolidated revenue and around $78.8 billion in consolidated assets by December 31, 2005. Liberty Mutual Group operates by four strategic business units with no single unit contributing more than 30 percent of net premium written.

The three principal mutual companies of the group are:
Liberty Mutual Insurance Company
Liberty Mutual Fire Insurance Company
Employers Insurance Company of Wausau

Liberty Mutual has received numerous awards and honors which are listed below:
1)It has being awarded as a patriot and Secretary of Defense Employer Support Freedom for being an American employer who provides exceptional support to "Citizen Soldiers" in the National Guard and Reserve.
2)Liberty Mutual as one of the Top 50 Employers by Equal Opportunity Magazine rating.
3)National Safety Council's Green Cross for Safety Medal.
4)Better Business Bureau's Local Torch Award for Excellence.

Tell us what you think ! Let us know the Strengths and Weaknesses of Liberty Mutual ! Write unbiased opinions,share them with other customers and help them choose the best plan !
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Type your Liberty Mutual in the space below:
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By Emily Armstrong
Location london ,New York
Type of Insurance Long Term Care
Date: 10-30-2011
   
Coverage
Cost
Customer Services
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Summary
I think that to get the home loans from banks you should have a firm reason. However, once I have got a college loan, just because I wanted to buy a house..
 
By Richard Whitmorer
Location Buda,Texas
Type of Insurance Property Insurance
Date: 07-07-2010
   
Coverage
Cost
Customer Services
Claims
Summary
I am very disatisfied with the handeling of my claim !!!! The claims agent was very un responsive to my situation and needs.I think Liberty Mutuial needs to school them in how to take care of customers not on how to cheat them..
 
By tosha adams
Location Vinton,Virginia
Type of Insurance Property Insurance
Date: 03-16-2010
   
Coverage
Cost
Customer Services
Claims
Summary
After agent convincing me that the additional sewer/ water backup rider was essential... 2 years later we had 2 second incidents where our bottom level had water issues. The first was water seepage through the foundation... in which they denied as "flooding" although we DO NOT live in a flood zone... the seepage was a defect in the foundation... not caused by a flood at all. Two weeks later, we had a sewer back up due to a blockage 16 feet underground in which they considered a "maintenance" issue. Therefore, they refused to pay anything... So this rider that I was conviced by the agent was "essential" did nothing to help me with the $7,000 damages....
 
By
Location williams,Arizona
Type of Insurance Other Insurance
Date: 02-23-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Avoid them at all cost!!! No matter what they're suppose to cover for you, be ready to fight with them all the way..
 
By B.
Location ventura,California
Type of Insurance Auto Insurance
Date: 10-21-2009
   
Coverage
Cost
Customer Services
Claims
Summary
liberty Mutual is TOXIC ,ethical BankRUPED..
 
By B.
Location ventura,California
Type of Insurance Auto Insurance
Date: 10-21-2009
   
Coverage
Cost
Customer Services
Claims
Summary
liberty Mutual is TOXIC ,ethical BankRUPED..
 
By RYAN
Location ORLANDO,Florida
Type of Insurance Auto Insurance
Date: 09-07-2009
   
Coverage
Cost
Customer Services
Claims
Summary
Make sure you read all coverages and terms clearly. Don't assume anything with them..
 
By
Location somerville,Tennessee
Type of Insurance Other Insurance
Date: 07-30-2009
   
Coverage
Cost
Customer Services
Claims
Summary
I HAD AN ON THE JOB INJURY IN JUNE 2008 AND LIBERTY MUTUAL FINALLY GOT MY SURGERY DONE IN APRIL 2009. I WAS DENIED COVERAGE FOR THE FIRST THREE WEEKS OFF BECAUSE MY PRIMARY CARE DOCTOR TOOK ME OFF WORK. NOW I HAVE TROUBLE GETTING REIMBURSED FOR TRAVEL EXPENSES. THE LAST TRAVEL REPORT WAS SENT TO THEM OVER A MONTH AGO AND THEY SAY IT WAS SENT AND THEY ARE DOING A TRACE ON IT FOR TWO WEEKS NOW..
 
By ashanti davis
Location los angeles,California
Type of Insurance Auto Insurance
Date: 05-07-2009
   
Coverage
Cost
Customer Services
Claims
Summary
Terrible! Racist!.
 
By gina blair hendrix
Location Huntsville,Alabama
Type of Insurance Life Insurance
Date: 05-04-2009
   
Coverage
Cost
Customer Services
Claims
Summary
Bad, bad, bad, bad.
 
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